FREQUENTLY ASKED QUESTIONS

Each Uttaraini candle is handcrafted in small batches, making every piece uniquely its own. Minor variations in colour, placement, texture, or finish are a natural part of the artisanal process and reflect the individuality and craftsmanship behind each creation.

To maximise burn time, trim the wick to approximately 1/4 inch before each use. Allow the candle to burn long enough during the first use for the wax to melt evenly across the surface, creating a full melt pool. This helps prevent tunnelling and ensures an even, longer-lasting burn.

Frosting or subtle texture is a natural characteristic of high-quality waxes, especially plant-based ones. It does not impact the fragrance throw, burn quality, or safety of the candle and is simply a visual hallmark of premium wax.

Absolutely. Once the candle has completely burned, gently remove any remaining wax by placing the container in warm water. Our jars and bowls are thoughtfully chosen to be reused as décor pieces, planters, or storage accents.

Yes. Our candles are designed for safe indoor use when burned responsibly. Always place the candle on a stable, heat-resistant surface, keep it away from drafts, children, and pets, and never leave a burning candle unattended.

Store candles in a cool, dry place, away from direct sunlight or excessive heat. Proper storage helps maintain the candle’s colour, fragrance, and overall quality until use.

A larger flame can occur for several reasons, such as wick length or air movement. If you notice the flame burning larger than usual for an extended period, blow out the candle, allow it to cool completely, trim the wick to approximately 1/4 inch, and then relight. This helps maintain a steady, controlled flame and ensures an even burn.